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Account Setup/ Login
1.) How do I set-up an account?
2.) How do I login to my account?
3.) How do I obtain my login email or password?
4.) Why can't I login to my account
5.) How can I change my login email address?
6.) How can I change my login password?
7.) How do I set the correct File Size and Crop Trim marks
8.) A 1/8" (0.125") Bleed Margin must be included in the file
9.) A 1/8" (0.125") Safe Margin must be used to ensure important text and images are not lost
10.) All images must be embedded and all type must be embedded/ outlined
11.) What File Format should my file be?
12.) What Colour Mode should my file be?
13.) What resolution is preferred?
15.) Check Files for Overprint issues
16.) Transparency Issues with PMS colours
17.) Rich black and Total Ink Coverage
18.) Black text
19.) Blues and Purples
20.) Red and Orange
21.) Vector Vs Raster
22.) How do I get an instant quote?
23.) What is the low-res preview?
24.) How do I specify shipping?
25.) How do I pay for my print work?
26.) Which shipping service do you offer?
27.) Can we split ship jobs to different locations?
28.) Can Superior Printing & Litho Inc.
ship to a third party address?
29.) Can I use my own shipping account?
30.) Can Superior Printing & Litho Inc.
combine my shipments?
31.) Which locations do you ship to?
32.) Do you sell to the public?
33.) How do I request samples?
34.) What do I do if there is a problem with my job?
35.) Where can I download guides to help me design my artwork?
36.) How to I make a request for a custom size?
37.) How to I contact production about special instructions regarding my job?
38.) What if I have a custom job that is not available on the Superior Printing & Litho Inc.
39.) Can I make changes to my orders after my order has been placed?
40.) How do I report a problem with my order?
41.) How are refunds or credit issues processed?
42.) What happens if my file is rejected?